Clinical and Operational Quality Improvement

Our Quality Improvement services apply formal, disciplined QI capabilities designed to improve health center clinical and operational performance.

CHC Serve is your partner in service ready to lead, plan, and facilitate quality and process performance projects to optimize results while reducing the burden on your staff.

We can advise, train, and supplement existing QI staff on proven improvement methodologies, techniques, and tools in support of their QI projects. We are here to help your organization achieve its goals now and into the future.  

Making a Positive Impact on Your Health Center

Health Center Clinical Focus

  • Expertise and insight into the unique requirements of Health Centers
  • Identify best practices for improving clinical outcomes, e.g. NACHC Diabetes Change Package
  • Identify root causes of deficient clinical quality measures and design processes to improve results

Organizational Performance

  • Guide through day-to-day challenges, aligning work with your strategic plan
  • Use a data-driven approach and effective analysis techniques to identify opportunities and define improvements
  • Document current and future state workflows

Support Your QI Programs

  • Teach your team the basics while working toward goals and improvements
  • Advise and/or train existing QI staff on formal methodologies and techniques
  • Supplement your current efforts
  • Establish a culture of change

Contact CHC Serve to get started.

We will work with you to evaluate your requirements and develop a program to deliver the best results for your organization.